Last updated: 18 August 2026
We want you to be happy with your purchase. If you’re not, here’s how refunds work.
If you bought through the App Store, refunds and cancellations are handled by Apple — we have no visibility into or control over App Store transactions. To request a refund, visit reportaproblem.apple.com. To cancel a subscription, open Settings on your device, tap your name, then Subscriptions.
If you bought from bloosoftware.com and are not satisfied, contact us within 30 days of your purchase at hey@bloosoftware.com and we will issue a full refund, no questions asked. Refunds are processed via Stripe and may take 5–10 business days to appear. Where the purchase unlocked paid features, access to those features is revoked on refund.
For subscriptions, renewals are not refundable once processed. To avoid an unwanted renewal, email us before the renewal date and we will cancel it.
Questions? hey@bloosoftware.com
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