Tips, shortcuts, and answers for Keepers on Mac, iPhone, and iPad.
| Shortcut | Action |
|---|---|
| ⌘R | Sync |
| ⇧⌘R | Deep Scan for Removed Bookmarks |
| ⇧⌘I | Import Keepers Export |
| ⇧⌘E | Export Keepers Library |
| ⌘, | Settings |
Grids and boards open in tabs, so you can keep a search, an album, and a board open at once.
| Shortcut | Action |
|---|---|
| ⌘1 to ⌘9 | Go to that tab |
| ⇧⌘] | Next tab |
| ⇧⌘[ | Previous tab |
| Shortcut | Action |
|---|---|
| ⇧⌘S | Sync now, or Retry after a failure |
| ⌘. | Stop a sync in progress |
| ⇧⌘U | Upgrade, when you've reached the free limit |
The menu bar icon moves while a sync is running. The menu shows your active account, your seven most recent bookmarks, and how much of the free allowance you've used. Keepers keeps syncing from the menu bar with the main window closed — you don't have to leave the app open on screen.
| Shortcut | Action |
|---|---|
| ⌘+ or ⌘= | Zoom in |
| ⌘- | Zoom out |
| ⌘A | Select every post on the board |
| ⌘Return | Make the selected post the new centre |
| ⌘S | Save the board |
| ⌘Z | Undo |
| ⇧⌘Z | Redo |
| Delete | Take the selected posts off the board |
| Key | Action |
|---|---|
| ↑ / ↓ | Previous / next media item within the bookmark |
| ← / → | Jump to the previous / next bookmark |
| S | Start or stop the slideshow |
| Esc | Leave full screen, or close the viewer |
The slideshow interval is in the viewer's own slideshow menu rather than in Settings, because it's something you adjust while watching rather than set up front. There's an option there to let videos play to the end instead of being cut off at the next change. GIFs are left out of it — a looping GIF never ends, so waiting for one never ends either.
In full screen, drag the playback controls wherever suits you. The position is stored as a fraction of the window rather than in pixels, so it lands in the same relative place on a different display.
Click to select; ⌘-click or ⇧-click to build up a selection. The selection bar appears with everything you can do to the whole batch at once: add to an album, create a new album, apply a colour label, add tags, remove from an album, or remove from X or Bluesky.
Drag bookmarks straight onto an album in the sidebar.
In any tag field, press Return to add a tag and use commas to add several at once. Keepers suggests tags you've already used as you type — arrow keys to move through the list, Return to accept.
Six colour labels: red, orange, yellow, green, blue, purple. You can also filter by Any label or No label.
Sort by: Bookmarked (newest or oldest first), Posted (newest or oldest first), Most liked, Most bookmarked, or By author.
Cards carry badges, and every badge is also a filter. Pick more than one to see bookmarks matching any of them.
| Badge | What it means |
|---|---|
| Saved before | This picture looks like one already in your library. |
| Disagreement | Another post you saved says the opposite of this one. |
| Links | The post cites at least one link. |
| Post gone | The post itself is gone: removed, or its author suspended or went private. |
| Missing | The post is still there, but its image or video isn't loading. |
| Not bookmarked | X or Bluesky no longer lists this among your bookmarks. Keepers keeps it, because your tags, labels and album memberships for it exist only here. |
Saved before and Disagreement only appear when Smart features is on, because they are the only two that need it. The other four are always available.
A smart album is a saved set of rules rather than a fixed list, so it updates itself as you bookmark. Rules can match on tag, colour label, media type, author, post date (before or after), and the date you bookmarked it (before or after) — combined with All, meaning every rule must match, or Any, meaning one is enough.
Keepers isn't a shrunk-down Mac app. Every action has a touch equivalent: hover actions on the Mac become the card's action row, right-click becomes long press, the Mac's thumbnail-size slider becomes pinch-to-zoom on the grid, you pull down to sync, and the board pans with a drag and zooms with a pinch.
SideEye puts your grid and the post's own web page side by side, so you can read a thread without leaving your library. On iPhone it needs landscape; on iPad it needs full screen. Portrait phone and Slide Over are too narrow for a split that's worth having, so Keepers doesn't offer it there. Drag the divider to set the split — Keepers remembers where you put it.
This is in the Direct version of the Mac app only. It is not in the App Store version, and it is not on iPhone or iPad. See App Store version and Direct version below for why.
In the Direct version, ⌘S saves the image or video you're looking at. Turn off Ask where to save file and Keepers saves straight to your chosen folder with no panel in the way. You can build the filename out of parts — handle, account ID, post ID, post date, download date, a number, the media's own identifier — choose what goes between them, and file into folders named the same way, such as X/{account} or {postDate}. Settings shows a live preview of the complete resulting path before you commit to it.
To save everything from a selection at once, select the bookmarks and use Save media in the selection bar.
Keepers is a reader for bookmarks you already made
Keepers doesn't bookmark things for you. You bookmark on X or Bluesky the way you always have, and Keepers pulls that list down, keeps it, and makes it searchable, taggable, sortable and filterable — the things neither platform lets you do with a list that has quietly grown to thousands of items.
App Store version and Direct version
There are two versions of the Mac app, and they differ in one way. The App Store version, from the Mac App Store, cannot save, copy, or share the images and videos in your bookmarks. The Direct version, from our website, can.
The difference is not a choice we made about what to build. App Store rules don't allow an app to save media from somewhere like X or Bluesky unless the app has permission from them, and Keepers doesn't have that permission. So those controls are removed from the App Store version entirely — they aren't hidden or disabled, they aren't in it.
The iPhone and iPad app comes from the App Store only, so it cannot save, copy, or share media either.
Everything else — sync, search, albums, smart albums, tags, labels, the board, Smart features, import and export — is the same in all of them.
How Keepers signs in
X has no bookmarks API, so Keepers signs in the same way your browser does: you log into X inside a web view in the app, and the resulting session is kept in your Keychain. Nothing is typed into a form Keepers owns, no password is stored, and no other company sits between you and X.
Bluesky uses an App Password — a credential Bluesky provides for this purpose, limited to what an app needs and cancellable at any time. Generate one under Bluesky → Settings → App Passwords. Keepers never asks for your main account password.
Removing things: what removes what
Worth being precise about, because several different things use the word remove.
Remove from an album — the bookmark stays in your library, and in any other album it belongs to. Nothing leaves X or Bluesky.
Delete an album — the album goes; every bookmark in it stays.
Take off the board — the post leaves that board's view only. It stays in your library, and you can put it back with Restore removed posts.
Remove from X or Remove from Bluesky — this removes the bookmark on the platform itself, and it then disappears from Keepers too. This is the one that changes something outside Keepers, and it's always confirmed.
Remove an account, under Settings → Accounts — removes that account's bookmarks, albums and smart albums from your devices. It doesn't touch anything on X or Bluesky, and signing back in pulls them down again.
There's deliberately no delete from Keepers only. Your library is a copy of what you've bookmarked on the platform, and a local-only delete would quietly break that. A bookmark you un-bookmark on the platform gets the Not bookmarked badge instead of vanishing, so your tags and albums for it aren't thrown away without you seeing it. Each of the confirmations above can be switched off individually in Settings → General.
Sync is incremental. Deep scan isn't.
An ordinary sync walks the top of your bookmark list and stops as soon as it recognises everything below. That's what makes it fast, and it's why a sync that finds nothing new isn't a sync that failed.
Deep Scan for Removed Bookmarks (⇧⌘R on Mac, Settings on iPhone and iPad) walks the entire list instead, one page at a time, and then marks the bookmarks the platform no longer lists — posts that were removed, accounts that went private or away. Nothing is deleted; they get a badge. It's slow by design, which is why it's something you start rather than something that runs on its own. It reports what it found when it finishes.
Deep scan does not run once you're at the free limit. There's nothing it could usefully do.
X and Bluesky set the pace, not Keepers
When a sync feels slow, it's almost never Keepers working. It's Keepers waiting. Your bookmark list comes back one page at a time, and both platforms limit how fast you can ask for the next one. On top of that, every post carries media Keepers has to fetch separately. A first sync on a large library is therefore mostly time spent waiting on the network, and there is no setting that makes the platform answer faster.
What Keepers does instead is avoid wasting the requests it's allowed. Ordinary syncs stop as soon as they recognise what's below, so the slow full walk happens only when you ask for it. Media is fetched once and kept, so scrolling back through your library doesn't download anything again. And a sync interrupted halfway — you quit, you lose signal, iOS takes its background time back — is not restarted from the beginning; everything already captured stays captured.
So the first sync of a large library is the slow one. Every one after it is short.
Your library on iPhone and iPad
iOS syncs on its own, on the device, in the background. You never need to leave a Mac running for your phone to stay current. iOS decides when background time is available, so Keepers can't promise a fixed interval — but you can always pull down to sync right now.
What syncs between your devices, and what doesn't
Your library — bookmarks, albums, smart albums, tags, labels, accounts — syncs through your own iCloud account. It doesn't pass through a Bloo Software server, because there isn't one to pass through.
Two things don't sync. What Smart features works out — the search index, the words read out of your images, the connections behind the board — is all worked out from your library, is cheap to redo, and belongs to the device rather than to your iCloud storage. Turn Smart features on on a second device and that device works it out again for itself.
And saved boards. A board you save on your Mac is not on your iPhone. We'd like to change that, and it needs to be done carefully, so for now a saved board belongs to the device you saved it on.
Images come from X and Bluesky
Keepers keeps the address of each image and video in your bookmarks, not the file. When you scroll your library, the picture is fetched from X or Bluesky and kept nearby so you aren't downloading it over and over.
This means a bookmark can lose its picture while keeping everything else. If a post is removed, or an account goes private, or the platform stops serving an old image, the picture stops loading — the post's text, its author, its links and your own tags and albums are unaffected, and Keepers marks the card so you can tell which is which. The Post gone and Missing badges, and their filters, are there for exactly this.
So Keepers is a good place to find and organise what you bookmarked. Don't treat it as somewhere pictures are kept safely for you.
What Keepers stores, and how much space it takes
Measured on a real library of about 7,000 bookmarks covering roughly 5,800 images and videos, on a Mac:
Your library — about 70 MB. That's every bookmark, album, smart album, tag, label and account, plus the record-keeping iCloud sync needs, which is most of it.
What Smart features works out — about 50 MB, or roughly 7 KB per bookmark. It never syncs, and it can be thrown away and worked out again; if it's ever damaged Keepers rebuilds it rather than bothering you about it.
Kept images and video — up to 512 MB. macOS and iOS can clear this whenever they need the space, and Keepers simply fetches again what it needs afterwards.
So a large library costs something like 120 MB of real storage, plus a store of images the system already manages for you.
Smart features
Smart features is one switch, and it's on. You're asked about it during setup, with the reasons in front of you, and you can change it in Settings at any time.
It does four things, all on your device. Search by meaning finds bookmarks by what they're about, not only by the exact words in them; these results appear below a line, underneath your ordinary results, and they respect whatever filter you're already in. Read the words in images reads text inside your pictures so it becomes searchable — a saved article, a menu, a receipt, a post quoted as a picture. Spot pictures you've saved before marks a bookmark whose picture looks like one already in your library, and lets you put the two side by side. And it groups your untagged backlog, which is what Sort into topics uses.
It also powers the board, and the Saved before and Disagreement badges and filters.
Four things are true of all of it. Nothing is uploaded — it runs on your device, there's no API key, and there's no account. It's kept separately from your library, so turning it off leaves your library itself untouched and everything it worked out can be worked out again. The first pass takes a while on a large library: it happens gradually in the background, it shows you where it's got to, and you can stop it without turning the whole thing off. And one part of it does use the network — showing a preview of a page a post cites means fetching that page.
You might turn Smart features off if you're on an older or smaller device with a large library, if you'd rather nothing looked at your pictures at all even on your own device, or if support asks you to while tracking down a problem.
Sort into topics
Sort into topics groups bookmarks that look like they're about the same thing, so you can name and tag a whole group at once rather than one at a time. It's in Settings, under Smart features. It tells you how many bookmarks are untagged before you commit to anything, shows how many groups you've reviewed, and you can work it out again when your library has grown.
The board
The board shows what a bookmark connects to: other posts that share words, names, links or pictures. Open it from the Board row in the sidebar, or from a post, or from a group.
Pick a bookmark as the centre, and everything connected to it arranges itself around it in rings — one ring for a direct connection, the next for a connection one step further out. Expand one hop adds the next ring, up to two.
The lines are labelled. Same name or place means both posts mention the same person, place or thing. Same word means both use a word that's unusual across the rest of your library. Same picture means the pictures look like each other. Same topic means both landed in the same group. Disagree means the two posts say opposite things about the same subject. Same source means both cite the same page.
The legend isn't just a key — each entry is a switch, so you can turn a kind of connection off and see the rest more clearly. Other things you can do: search for a different centre, choose which accounts to include, take posts off the board and restore them again, undo and redo, zoom and pan, and save the board under a name so you can come back to it.
A saved board is a viewpoint, not a photograph of one. New connections appear in it as your library grows, removed posts stay removed, and posts you delete are gone. Saved boards do not sync between devices.
The board needs Smart features on. With it off, the board says so and shows nothing, because the connections it draws are exactly what Smart features works out.
Cited sources
When a post links somewhere, Keepers fetches that page to show a preview of it — the title and a short description. Two posts citing the same page can then be joined on the board with a Same source line, and you can see a post's cited sources from the post itself.
This is the one part of Smart features that uses the network, and it's fetching the page the post already points at. Nothing about you is sent along with it.
What the free version does
Keepers is free up to 500 bookmarks, with every feature unlocked — not a reduced mode, just a smaller library. Keepers warns you as you approach it.
At 500, sync stops adding new bookmarks. Nothing already saved is removed, nothing is hidden, and everything you can do with the bookmarks you have keeps working. Deep scan doesn't run at the limit either — it exists to find bookmarks the platform dropped, and it can't add anything while sync is stopped.
Keepers Unlimited removes the limit across all your accounts, and sync picks up the rest of your bookmarks from where it stopped.
One subscription, all your devices
An App Store subscription covers the Mac app and the iPhone and iPad app together — don't buy it twice.
A licence bought on our website works on every Mac and iPhone you use Keepers on. Activate it under Settings → License with the email you bought with and the key from your purchase email; we send a six-digit code to confirm, and that activates the device. There's a Deactivate button for when you move to a new machine.
Getting started
Does Keepers bookmark things for me?
No. You bookmark on X or Bluesky as usual, and Keepers gives you somewhere to actually work with the result.
Do I need an API key or a developer account?
No. You sign into X inside the app, exactly as you would in a browser. Bluesky uses an App Password you generate yourself.
Why does Bluesky want an App Password rather than my password?
Because that's the credential Bluesky built for this — limited to what an app needs and cancellable at any time, without touching your account password. Generate one under Bluesky → Settings → App Passwords.
Can I use more than one account?
Yes — several X accounts, several Bluesky accounts, or a mix. Switch between them in the sidebar; each account's bookmarks stay separate.
Do I need a Mac for the iPhone app to work?
No. iOS syncs on the device, on its own.
Does Keepers work with anything other than X and Bluesky?
Not today. Those two are what it does properly.
What's the difference between the App Store version and the Direct version?
Only one thing: the Direct version of the Mac app can save, copy and share the images and videos in your bookmarks, and the App Store version cannot. App Store rules don't allow it without permission from X and Bluesky, which we don't have. The iPhone and iPad app comes from the App Store, so it cannot either. Everything else is the same.
Nothing is syncing
Sync stopped and says Log in again.
Your X session expired — they don't last forever. Log in again inside Keepers and sync picks up where it left off. Nothing in your library is lost while a session is expired; it just stops growing.
Bluesky session expired. Please sign in again.
The same thing on the Bluesky side. Sign in again with your App Password. If you cancelled that App Password in Bluesky, generate a new one first.
Sync mentions a queryId.
X changes the internal identifiers its own website uses, without notice, and a sync can hit one that has moved. Keepers learns the current ones by watching X's own web pages inside the app, so opening a bookmark in the in-app browser, or logging in again, is usually enough to recover on its own. If it keeps failing, email us — that's a message we want, because it means X moved something and we need to ship a fix.
Sync is stuck on Waiting for iCloud.
Keepers is waiting for iCloud to hand over your account state, and it usually clears by itself. If it doesn't, check you're signed into iCloud in System Settings, then quit and reopen Keepers.
Sync finished but nothing new appeared.
That's usually correct, not a failure — an ordinary sync stops as soon as it recognises everything below your newest bookmarks. If you're looking for something older, or want to know what has disappeared from the platform, run Deep Scan for Removed Bookmarks.
Sync is very slow.
The first sync of a large library is mostly waiting on X or Bluesky to hand over the next page, plus fetching the media it finds. Later syncs are short because they stop early.
Can I stop a sync?
Yes — ⌘. from the menu bar, or the stop control in the app. Everything captured so far is kept; the next sync continues rather than starting again.
Missing or changed bookmarks
Bookmarks I removed on X are still in Keepers.
They stay until a deep scan notices. Run Deep Scan for Removed Bookmarks and Keepers marks what the platform no longer lists — they get the Post gone or Not bookmarked badge rather than disappearing, because your tags, labels and albums for them exist only in Keepers. Filter by those badges to find them and decide what to keep.
What's the difference between Post gone and Not bookmarked?
Post gone means the post itself isn't there any more — removed, or its author suspended or went private. Not bookmarked means the post is fine, but it's no longer in your bookmarks on X or Bluesky, usually because you un-bookmarked it there.
Some images stopped loading.
The post, the account, or the image is no longer available from X or Bluesky. Keepers keeps the address of each picture rather than the file, so it can show you one only as long as the platform serves it. The bookmark's text, author, links and your own tags are unaffected. Cards get the Missing or Post gone badge so you can see which ones, and both are filters.
A bookmark is here twice.
Send us a screenshot at hey@bloosoftware.com. Keepers matches on the platform's own ID, so this shouldn't happen, and if it does we want to see it rather than guess.
Your library across devices
My bookmarks aren't showing up on my other Mac or my iPhone.
Check that both devices are signed into the same iCloud account, that iCloud sync is on in Settings on both, and give the first sync a few minutes — the initial upload and download of a large library takes a while. Changing the iCloud sync setting takes effect at the next launch, so quit and reopen after switching it.
A board I saved on my Mac isn't on my iPhone.
Saved boards don't sync yet. A saved board belongs to the device you saved it on. Everything the board is drawn from — your bookmarks, albums, tags and labels — does sync, so you can rebuild the same board on the other device.
Can I take my library with me?
Yes. Export Keepers Library (⇧⌘E) writes a single file containing your bookmarks, albums, smart albums and accounts. Import Keepers Export (⇧⌘I) reads it back. A file written by a newer version of Keepers won't import into an older one — Keepers refuses rather than quietly dropping fields it doesn't recognise, so update the app and try again.
Is a Keepers export a backup?
Of your library and how you've organised it, yes — and it's worth making one before anything drastic. It doesn't contain the pictures; those are never in your library in the first place.
Searching and finding
What does the search bar actually search?
Post text, the author's handle, your own tags, and the alt text on images. With Smart features on, it also searches the words Keepers has read out of your pictures. Matching ignores capitals and accents, and matches anywhere in a word, not just the start.
What's the difference between the results above and below the line?
Above: exact matches, where the words you typed are actually present. Below: matches by meaning — bookmarks that are about what you asked even though they don't contain those words. The second list only appears when Smart features is on and has finished reading your library.
Searching by meaning returns nothing.
Either the first pass over your library hasn't finished — Settings shows where it's got to — or nothing scored highly enough. There's a floor, on purpose, so that the second list is worth reading. When a search has no good answer by meaning, showing you a weak one is worse than showing you none.
Can I combine search with a filter or a smart album?
Yes, and the results by meaning respect it too. A bookmark outside your current filter can't appear below the line no matter how well it scores.
How do tag suggestions work?
They're type-ahead against the tags you've already used, so your tags stay consistent instead of sprouting five spellings of the same idea. Nothing about it is Smart features, and it works whether that's on or off.
Smart features
Does Smart features send my bookmarks anywhere?
No. It runs on your device. There's no API key and no account. The one part that uses the network is fetching a page a post cites, so it can show a preview of it — and that's the page the post already points at.
Why is it on by default?
Because it's what makes searching by meaning, the board, and the badges work, and most people want those. You're asked during setup, with the reasons shown, and you can change it in Settings whenever you like.
Why would I turn it off?
If you're on an older or smaller device with a large library and you'd rather it didn't work through your images in the background; if you'd rather nothing looked at your pictures at all, even on your own device; or if support asks you to while tracking down a problem.
What happens if I turn it off?
Searching by meaning, the board, Sort into topics, and the Saved before and Disagreement badges and filters stop being available. Your library is untouched. Turn it back on and Keepers works out again what it needs — nothing is lost, though a large library takes a while to get through the first pass a second time.
How much disk does it use?
About 7 KB per bookmark — roughly 50 MB on a library of 7,000. It never syncs to iCloud, and it can be thrown away and worked out again.
It's been busy in the background since I turned it on.
The first pass reads through your whole library, and reading the words in your images means fetching each picture once. On a large library that takes a while. Settings shows where it's got to, and you can stop the pass there without turning Smart features off — everything already done stays done. On iPhone and iPad that first pass through your existing images waits for Wi-Fi by default.
Sort into topics found no groups.
That's a real answer rather than a failure. Grouping needs bookmarks that genuinely resemble each other; a small or very varied library may not have any yet. Try it again once your library has grown.
What does Saved before mean?
The picture on that bookmark looks like one already in your library. Open the badge to see the two side by side and decide whether it's really the same thing. It's a prompt to look, not a verdict.
What does Disagreement mean?
Two posts you saved appear to say opposite things about the same subject. Open the badge to read them side by side. As with Saved before, it's pointing you at something to look at, not telling you which one is right.
The board
What is the board for?
Finding what a bookmark connects to. Pick a post and the board arranges around it everything that shares a name, a word, a picture, a topic, a cited page, or a disagreement with it. It's for the times you know you saved something related but can't remember what.
The board is empty, or says there are no connections.
Three common reasons. Smart features may still be reading your library, in which case lines appear as it finds them. The bookmark you centred on may genuinely have nothing in common with anything else — try another. Or your library may still be small, in which case there isn't much to connect yet.
The board says Smart features are off.
The connections it draws are what Smart features works out, so the board has nothing to show without it. Turn it back on in Settings.
It says some lines are hidden.
The board found more connections than it draws at once. It keeps the ones closest to the centre, and it shares what it can draw between the kinds of connection on screen, so no one kind is dropped entirely. Three ways to see more of what's left. Turn connection types off in the legend — each entry in the legend is a switch, and this helps twice over, because those lines go and the kinds still on screen get a larger share of what the board can draw. Include fewer accounts, under Accounts. Or go back to one ring: if you used Expand one hop, choosing a centre again puts the board back to a single ring — select a post and make it the centre. There's no control for collapsing a ring on its own.
Can I get a post back after taking it off the board?
Yes. Restore removed posts brings back anything you took off that board.
Do saved boards sync?
Not yet. A saved board belongs to the device you saved it on.
Media
Can I save the images and videos?
In the Direct version of the Mac app, yes. In the App Store version, and on iPhone and iPad, no. App Store rules don't allow saving media from X or Bluesky without their permission, which we don't have, so those controls aren't in those versions at all.
I could save media before and now I can't.
You're on the App Store version, and that changed in version 1.1 for the reason above. The Direct version from our website still has it.
Where do saved images go? (Direct version)
Wherever you tell them to. Settings → Downloads sets a default folder, whether you see a save panel each time, how filenames are put together, and whether files go into folders beneath it. There's a live preview of the full path.
Can I save everything from a batch at once? (Direct version)
Yes — select the bookmarks, then Save media in the selection bar.
The save panel says my download folder isn't available. (Direct version)
Usually because the folder was moved, renamed, or is on a drive that isn't connected. Keepers tells you rather than failing quietly, and falls back to asking. Pick the folder again in Settings → Downloads.
Can I watch videos in Keepers?
Yes, in the media viewer, including full screen with playback controls you can drag wherever you like. This is in every version.
Speed and storage
The first sync is slow.
It's walking your whole bookmark list a page at a time and fetching the media it finds, at whatever rate the platform allows. Later syncs stop as soon as they recognise everything below the newest arrivals.
Deep scan takes a long time.
It's walking the entire list — that's what it's for, and why it never runs on its own. It reports what it found at the end.
Keepers is using a lot of disk.
Most of it is the store of images, which is capped at 512 MB and which macOS and iOS can clear whenever they need the space. Your actual library is smaller — on the order of 70 MB for 7,000 bookmarks — and what Smart features works out adds roughly 7 KB per bookmark.
The grid is slow to scroll.
Try a smaller thumbnail size in the status bar on Mac, or pinch to zoom out on iPhone and iPad. If it's still slow, tell us how many bookmarks you have — that's the number we need.
Licence and purchase
What do I get for free?
Everything, up to 500 bookmarks. At 500, sync stops adding new ones. Nothing is deleted and nothing is hidden.
I hit the limit. What happens to the bookmarks past it?
They're still on X or Bluesky, untouched. Keepers stopped collecting them, and it picks up from where it stopped when you upgrade.
I subscribed on my iPhone. Do I need to buy the Mac app too?
No. One App Store subscription covers both.
I bought on the website. How do I activate?
Settings → License. Enter the email you bought with and the key from your purchase email; we send a six-digit code to confirm and that activates the device. Use Deactivate when you move to a new machine.
I subscribed through the App Store but I'm running the Direct version.
The Direct version has no App Store receipt to read, so Restore Purchases can't help it. Email us at hey@bloosoftware.com and we'll sort you out.
Restore Purchases isn't finding my subscription.
Check you're signed into the same Apple Account that bought it. If you bought on our website rather than the App Store, use Settings → License instead — Apple has no record of a website sale, so Restore can't find one.
How do I cancel?
Through Apple, like any other App Store subscription. On iPhone or iPad: open Settings, tap your name, tap Subscriptions, tap the subscription, then tap Cancel Subscription. On a Mac: open the App Store, click your name at the bottom of the sidebar, click your name on the page that appears, click Subscriptions, click the subscription, then click Cancel Subscription. Keepers' own Subscription settings has a Manage Subscription link that takes you to the same place. Your library stays; it simply stops growing past 500.
Something's wrong
Keepers is asking me to confirm too much, or not enough.
Settings → General has separate switches for confirming before removing from X or Bluesky, before removing from an album, and before deleting an album.
I removed something from an album by accident.
Removing from an album never deletes the bookmark. It's still in your library and in any other album it belongs to.
I removed a bookmark from X by accident.
That one happened on X's side as well as ours. Bookmark the post again on X and the next sync brings it back — though your tags and album memberships for it won't return with it.
Tapping a bookmark leaves the app.
On iPhone and iPad, new installs open bookmarks in your default browser. Settings → General → Open bookmarks in lets you choose Keepers' own in-app browser instead. On Mac you can also pick a specific installed browser.
I signed out of an account and want it back.
Sign in again. Your bookmarks are still on the platform, and the next sync pulls them down.
